Egypt Call Center
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Etisal operates 2 facilities in Egypt:
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1.
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750 seats facility
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2.
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400 seats facility
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Both facilities are designed with very high availability as they are:
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Power
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1.
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Powered from 2 different public power source
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2.
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Protected by a generator that can carry the operation for 12 hours
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3.
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Protected by UPS for the short power interruptions and any power surges
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Telecom |
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1.
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Internet connected to by 2 different providers
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2.
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International leased lines (IPLC) to international telecom operators
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3.
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Global toll free numbers
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